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FAQ

Have a question about one of our products? Visit our FAQ section below.

If you purchased a prefilled CCELL® cartridge, some of the extracted oil has been absorbed in the ceramic heating elements. After filling the cartridges, we advise oil manufacturers to let them sit for awhile to allow the oil to settle. This ensures no priming and you can start vaping right away. In addition, when sealing the cartridges properly it can create air pressure which can lower the oil level.
3Win Corp was built with a family culture. We pride ourselves in treating our customers the same way we treat our family. All our customers have a dedicated Relationship Manager as well as access to our National Sales Manager at all times. 3Win Corp​ also prides itself in our ability to move quickly.
CCELL® has a unique patent ceramic formula. This allows the CCELL® cartridges and pod systems to absorb and vaporize high viscosity oil more efficiently and effectively, eliminating the “burnt taste” you will experience in other cartridges and pod systems.
CCELL® manufacturers all products with the same raw materials for all authorized distributors.
As we are a wholesale distributor, please contact us at: sales@3wincorp.com for pricing.
Although it is recommended to use CCELL® cartridge and pods with CCELL® batteries for the best results it is not required.
CCELL® will provide repair or replacement under warranty according to the following terms and conditions:
1. Warranty provides repair or replacement free of charge for defective and damaged products within 180 days from the date of purchase.
2. The Warranty does not cover personal items or consumable attachments, including but not limited to; metal adaptors and USB cable.
3. The Warranty does not cover any non-CCELL® brand products even in the case of their direct involvement. I.E. if you are not using a CCELL® cartridge with a CCELL® battery we can not guarantee the warranty.
We always recommend testing your oil with the standard 2.0 aperture hole cartridges. However, if your oil is more viscous we recommend testing the other aperture holes as well that we have 1.2. We find that thinner oil works better with smaller aperture holes.
Yes we can help with all your packaging and accessories. Please contact us at: sales@3wincorp.com for more details and pricing.
For filling instructions please download this.
Please contact your Relationship Manager direct or you can reach us at: sales@3wincorp.com
May 5, 2019: Trump stated that the previous tariffs of 10% levied in $200 billion worth of Chinese goods would be raised to 25% on May 10, 2019.[136] With notification by USTR, the Federal Register on May 9 published the modification of duty on or after 12:01 a.m. Eastern Time Zone May 10 to 25% for the products of China covered by the September 2018 action.[137] .  3WIN takes on a portion of the tariff and the remaining is passed to the customer.
We can not start production of orders until a physical sample has been approved by the customer unless it is a reorder.
Yes. We have had many customers move to rosin cartridge and have found that the 2.5 aperture hole in the cartridges works best.
The main difference is that Polycarbonate cartridge require a Arbor Press to cap and seal whereas the Glass cartridge are just screw on to seal.  In addition, the polycarbonate cartridges have (2) collars on them vs. Glass just have a collar on the bottom of the cartridge.
The most popular mouthpiece for the glass cartridges is the ceramic black or white duckbill. The most popular mouthpiece for the polycarbonate cartridges is the clear barrel or clear duckbill.
All CCELL® products have a failure rate of 1% or less.
We have a full stock of all standard CCELL® products in our warehouse. Our turnaround times for customization depend on the scope of the customization as well as if we do it locally or through our manufacturer.
CCELL® products are of the highest standard and quality in the industry. CCELL® is supported by over 1000 sq ft research and development center with over 250 engineers perfecting the products daily. CCELL® has the highest standard production facilities (ISO9001, ISO14001, ISO13485, GMP Certificates).
We are a wholesale distributor for all CCELL® products, unfortunately we cannot sell to consumers so please visit Vape Parts Mart.

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Please note: We sell our products in wholesale quantities to verifiable growers, extractors, and retailers.
If you are looking for single or small quantity CCELL® Products please visit our partners at Vape Parts Mart.

3Win Corp - Industry Leading Customized CCELL Distributor providing: CCELL Batteries, PALM Batteries, DART Batteries, SILO Batteries, M3 Batteries, BELLOS PODS, BELLOS Batteries, UNO PODS, UNO Batteries, TH2 glass cartridges, M6T poly cartridges, CCELL Disposables and the new PIKE.